Continuous Improvement

“It matters more that you take a step than what that first step is”
— Mike Rother – Toyota Kata

“The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.”
— Masaaki Imai

“On the Theory of Constraints, any improvements made anywhere besides the bottleneck are an illusion.”
— The Phoenix Project

“The essence of [the Toyota system] is that each individual employee is given the opportunity to find problems in his own way of working, to solve them and to make improvements.”
— Toyota, CEO

“If someone claims certainty about the steps that will be implemented to reach a desired destination, that should be a red flag to us.”
— Mike Rother, Toyota Kata

“One must standardize, and thus stabilize the process, before continuous improvement can be made.”
— Masaaki Imai

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