{"id":1145,"date":"2021-07-25T23:25:17","date_gmt":"2021-07-25T23:25:17","guid":{"rendered":"https:\/\/sdrefocus.com\/?page_id=1145"},"modified":"2026-02-07T14:47:30","modified_gmt":"2026-02-07T14:47:30","slug":"glossary","status":"publish","type":"page","link":"https:\/\/sdrefocus.com\/index.php\/resources\/glossary\/","title":{"rendered":"Glossary"},"content":{"rendered":"\n

\n\t\t\tGlossary\t<\/h1>\n\tBusiness Agility <\/strong>is a set of organizational capabilities, behaviors, and ways of working that affords your business the freedom, flexibility, and resilience to achieve its purpose. No matter what the future brings<\/em>.
\n(Source: Business Agility Institute)\nContinuous Delivery<\/strong> is the ability to get changes of all types-including new features, configuration changes, bug fixes, and experiments-into production, or into the hands of users, safely and quickly in a sustainable way.
\n(Source: Book “Continuous Delivery”)\nContinuous Deployment<\/strong> means that every change goes through the pipeline and automatically gets put into production, resulting in many production deployments every day.
\n(Source: Martin Fowler)\nContinuous Integration (CI)<\/strong> is a software development practice where members of a team integrate their work frequently, usually, each person integrates at least daily – leading to multiple integrations per day. Each integration is verified by an automated build (including test) to detect integration errors as quickly as possible.
\n(Source: Martin Fowler)\n

Customer Journey Map:<\/strong> “A visual representation of the process a customer goes through to accomplish a goal with your company. It typically includes touchpoints, emotions, pain points, and opportunities for improvement.”<\/p>\nA deployment pipeline<\/strong> (CI\/CD pipeline) is an automated manifestation of your process for getting software from version control into the hands of your users
\n(Source: Book “Continuous Delivery”)\nDevOps<\/strong>: Imagine a world where product owners, Development, QA, IT Operations, and Infosec work together, not only to help each other but also to ensure that the overall organization succeeds.
\nBy working toward a common goal, they enable the fast flow of planned work into production (e.g., performing tens, hundreds or even thousands of code deploys per day), while achieving world-class stability, reliability, availability, and security.
\n(Source: Book “The DevOps Handbook”)\nFlow<\/strong>: The movement of potential value through a given process.
\n(Source: The Kanban Guide)\nFlow<\/strong>: The smooth, uninterrupted movement of a product or service through a series of process steps.\u00a0 In true flow, the work product (information, paperwork, material, etc.) passing through the series of steps never stops.
\n(Source: TKMG Lean Terminology)\nGemba<\/strong>: A Japanese word for the “real place” or the place where the work actually occurs.\u00a0 To understand the real issues that affect a process it is critical to go to Gemba in order to see what is actually happening.
\n(Source: TKMG Lean Terminology)\nHandoff<\/strong>: The act of giving control of something or responsibility for something to someone else. A handoff is when one person or group’s output is handed to the next person or group along the development chain.
\n(Source: Cambridge Dictionary)\nImprovement Kata<\/strong> is a method where team leaders and members continually practice a kata routine that develops and channels their abilities to solve problems.
\n(Source: Book “Improvement Kata”)\nKanban<\/strong> is a strategy for optimizing the flow of value through a process that uses a visual, pull-based system.
\n(Source; The Kanban Guide)\nLead Time<\/strong>: At a value stream level, lead time is the elapsed time from a customer request to delivering on that request.
\nAt a process level, lead time is the elapsed time from when work is made available to on operation or work team until it’s been completed and passed on to the next operation or work team.
\n(Source: TKMG Course)\n\tLean<\/strong>: The core idea is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it.
\n(Source: lean.org)\nOutcome<\/strong>: an outcome is a change in human behavior that drives business results.
\n(Source: Book “Outcomes over Output”)\n

Platform Engineering<\/strong> is the practice of creating software delivery platforms (SDP) that abstract infrastructure complexity, automate common workflows, and provide self-service capabilities – allowing application product teams to focus on delivering business value without needing deep expertise in infrastructure or operations. (see our article “See Platforms as Value Streams<\/strong><\/a>“)<\/p>\nProgram logic model<\/strong> is defined as a picture of how your organization does its work – the theory and assumptions underlying the program. A program logic model links outcomes (both short- and long-term) with program activities\/processes and the theoretical assumptions\/principles of the program.
\n(Source: W.K. Kellogg Foundation Logic Model Development Guide)\n

Psychological safety<\/strong> is being able to show and employ one’s self without fear of negative consequences of self-image, status or career (Kahn 1990, p. 708). It can be defined as a shared belief that the team is safe for interpersonal risk taking.<\/p>\nReliability<\/strong> is the probability that [a system] will perform a required function without failure under stated conditions for a stated period of time.
\n(Source: Book “Practical Reliability Engineering”)\nSBOM (Software Bill of Materials)<\/strong>: formal and machine-readable metadata that uniquely identifies a software component,
\nits dependencies, and license data.
\n(Source: The Linux Foundation Research)\n

SDLC<\/strong>: In systems engineering, information systems and software engineering, the software development life cycle (SDLC)<\/strong>, also referred to as the application development life-cycle, is a process for planning, creating, testing, and deploying an information system.<\/p>\nSRE (Site Reliability Engineering)<\/strong> is what you get when you treat operations as if it’s a software problem.
\n(Source: Book “Google SRE”)\nSystems Thinking<\/strong>. A school of thought that focuses on recognizing the interconnections between the parts of a system and synthesizing them into a unified view of the whole.
\n(Source: Introduction to Systems Thinking)\n

User Needs Map<\/strong>: a visual tool to show users, their needs, and the capabilities needed to meet those needs. Overlays show ownership, gaps, and delivery risks.<\/p>\n

A Value Stream<\/strong> is the set of activities required to design, develop, and deliver a product or service on a customer request.<\/p>\n

Value Stream Map:<\/strong> A high-level, visual representation of all of the steps required to transform a customer request into a delivered good or service. Value stream maps are used to document current state conditions as well as design a future state.<\/p>\nValue Stream Management (VSM): <\/strong>a combination of people, processes, and technology that maps, optimizes, visualizes, and governs business value flow through heterogeneous enterprise software delivery pipelines.
\n(Source: Forrester Research)\n\n","protected":false},"excerpt":{"rendered":"

Glossary Business Agility is a set of organizational capabilities, behaviors, and ways of working that affords your business the freedom, flexibility, and resilience to achieve its purpose. No matter what the future brings. (Source: Business Agility Institute) Continuous Delivery is the ability to get changes of all types-including new features, configuration changes, bug fixes, and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1134,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1145","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/pages\/1145","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/comments?post=1145"}],"version-history":[{"count":11,"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/pages\/1145\/revisions"}],"predecessor-version":[{"id":3126,"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/pages\/1145\/revisions\/3126"}],"up":[{"embeddable":true,"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/pages\/1134"}],"wp:attachment":[{"href":"https:\/\/sdrefocus.com\/index.php\/wp-json\/wp\/v2\/media?parent=1145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}