by Patrick Lencioni, 2002 – A Leadership Fable
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“A pyramid-shaped reference model that lays the foundations for the success of any collective initiative,
starting with building trust.”
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What I Liked The Most
- The storytelling format (although some characters are a bit cliché)
- The proposed model of the 5 dysfunctions of a team: Absence of Trust, Fear of Conflict, Lack of Commitment, Avoidance of Accountability, and Inattention to Results
- Analogies with team sports on individual behaviors in support of collective results
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What Important Lessons I Learned
- Teamwork begins by building trust, which is the foundation for positive contradictory debates (conflicts), enabling commitment and accountability on non-consensual decisions and collective results
- Establish one overarching goal, because “if everything is important, then nothing is”
- The role of the leader is essential to demonstrate expected behaviors and create an environment conducive to build a functional team
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#teamwork #teameffectiveness #trust #conflict #commitment #accountability #collectiveresults
